Course curriculum

  1. 1

    • PSA Help Desk Technician

    • ConnectWise PSA 5 Minutes a Day

    • Navigate to my calendar screen

    • Enter time entry

    • How to use the Stop Watch

    • Service Board Management

    • Create a service ticket from configuration tab

    • How to bundle service ticket
  2. 2

    • How to enroll for Datto's training

    • Datto Backup

    • Datto Backup SaaS
  3. 3

    • How to enroll for Sophos' Training

    • ET12 - Sophos Central Detection and Response v5.5

    • ET15 - Sophos Central Endpoint Protection v5.0 - Engineer

    • ET80 - Sophos Firewall v21.0 - Engineer
  4. 4

    • Please upload your certifications here