Course curriculum

  1. 1

    • NordPass: Password Management
  2. 2

    • NordLayer | VPN Setup and Usage
  3. 3

    • Getting Started Guide for End Users
  4. 4

    • Splashtop | Tools
  5. 5

    • Five9 | Download & Install Softphone

    • Five9 | New Ticket Creation Method

    • Five9 | End Shift

    • Five9 | Input/Output Audio Settings
  6. 6

    • Freshdesk | Support

    • Freshdesk

    • Freshdesk | Ticket Quality