Course curriculum

  1. 1

    • Smile Back | Adding New Users

    • Smile Back | Automation

    • Smile Back | Collaborating on Feedback with Slack & Microsoft Teams

    • Smile Back | Creating and Using Scorecards

    • Smile Back | CSAT Surveys Explained

    • Smile Back | Do more with Smile Back Automations

    • Smile Back | Get Google Reviews

    • Smile Back | Get Started with Smileback NPS

    • SmileBack | How do you maximize feedback?

    • SmileBack | How to use NPS to improve your business

    • SmileBack | Improving your Service with SmileBack

    • SmileBack | Introducing Project Surveys

    • SmileBack | MS Teams Integration Setup

    • SmileBack | Performance Reports

    • SmileBack | rReporting on Customer Feedback

    • SmileBack | Review Agent Attribution for PSA

    • SmileBack | Running Smarter NPS Campaigns with SmileBack

    • SmileBack | Set up Connectwise PSA

    • SmileBack | Setting up MS Teams for Customer Feedback

    • SmileBack | Slack Integration Setup

    • SmileBack | SmileBack for Autotask, NSP, and other new features

    • SmileBack | Web App Walkthrough

    • SmileBack | Website Widget