Course curriculum

  1. 1

    • How to Create a User in Asio Platform

    • How to Create Notification Rules

    • Asio Platform Security
  2. 2

    • How to Create a Client Site

    • How to Set Up NOC Access Levels

    • How to Enable Automatic Credentials for Servers

    • How to Setup Support Access on a Site

    • How to Install RMM Agents

    • Touring the Devices Screen in CW RMM

    • How to Apply Filters

    • How to Access Control
  3. 3

    • Policies and Packaging

    • How to Create a Communicator Policy

    • How to Create a Policy and Assign it to a Package
  4. 4

    • Patching in Connectwise RMM

    • How to View OS Patch Status from the Device Screen and Override Policy Settings

    • How to View and Approve Updates In the Patch Approvals Screen

    • How to Create Patch Exclusions
  5. 5

    • Monitoring in CW RMM

    • How to Setup Automation on an Intellimon Alert

    • How to Suspend an Intellimon Alert

    • How to Suspend a Custom Monitor Alert

    • How to Build a Complex Monitor
  6. 6

    • How to Run Automation Tasks from the Automation and Devices Sections

    • How to Get a Script to Create a Ticket if the Intended Result of the Script Fails

    • How to Use Parameters When Running an RMM Script

    • How to Interact with Variables in an RMM Script

    • Script Editor in CW RMM

    • How to Interact with Custom Fields in an RMM Script
  7. 7

    • Technicians toolbox and backstage
  8. 8

    • Upload your certificate here!